Dear Maven - Scentmate

Dear Maven,

I love my ScentMate^TM but I go through batteries faster than I do in my kid’s toys! Can you tell me if this is normal or is there something wrong with my little buddy?

It sounds like you’re just like me—I “play” with my ScentMate constantly so it’s not surprising you are using up the batteries so quickly!

You have to think of it this way: The ScentMate is like your toy. Your kids play with their toys so much, so that’s why the batteries go kaput so quickly. It’s the same with your ScentMate. While it can be used for extended periods of time, the battery usage will be affected. The more you use it, the more often batteries need replaced. Simple, I know, but I wanted to spell it out for everyone :-)

Since you’re an avid user (yay you!) I suggest you purchase a USB connector or 3V power adapter at your local electronics store as an alternative power source if your ScentMate is used often or for extended periods of time. Save those batteries for when you really need them and can’t use an outlet.

I also would like to mention, if you have customers looking for a product that they can use for extended periods of time, without the need for battery replacement, I have your answer—Scent Pods & Warmers are a wonderful alternative!

And … If customers are looking for a product that can be used for extended periods of time with little maintenance (i.e. turning it on and off) Diffusers are great and last 3-5 months.

Wow, the Suddenly Scented^® product line really offers a variety of unlit fragrance options based on customer needs—I love that! I know your customers will too, so make sure to let them know their options and let them have fun choosing!

Always havin’ fun,

Maven

Dear Maven - Scent Mate

Dear Maven,

I love my new ScentMate^TM but my favorite fragrance is not available in Home Fragrance Oil. Can I use Diffuser Oil or Linen Scent with my ScentMate?

Well aren’t you so crafty! While I do appreciate your resourcefulness, the truth is that the Linen Scent and Diffuser Oils are not as concentrated as the Home Fragrance Oils, so you won’t be getting the highest quality fragrance experience using them on the ScentMate as when the Home Fragrance Oils are used. 

All products are different and we make sure each product works the best with the fragrance products it’s intended for. I do have some good news for you though…look for brand new Home Fragrance Oil choices in the new Holiday 2010 catalog!

As a good Gold Canyon Coworker, I must also refer you to the Product Knowledge Guide for proper usage of all products—but I bet you knew I was going to say that!

                                                                 Always By-the-Book,

                                                                 Maven

Product Review - Scentmate

I just received my Scentmate the other day so decided that I should try it out and post a review. I have a few events coming up and I wanted to be able to talk about this new product.

The Scentmate uses Essential Oils to scent your home.  I tried mine out with Pomegranate.  You take one of the pads, and your pour the oil onto it, about 100 drops.  There is a line on the bottle so you know where 100 drops is.  Re-assemble the Scentmate, and then put batteries into the top section.  Then hit the button and it turns on.  The Scentmate has a fan in it, so it runs the fan and puts out scent continually.  I found the Scent the same as my candles, you get whiffs of it once in a while.  Overall, I like the idea of this product and it is a great option for someone who wants scent in their home but does not want flame and is scared of the scent pods spilling everywhere.

If this product is as popular as it is expected to be, there will be more scents coming out in the next catalogue.

News

First of all, I would like to welcome Melissa from MS to my team!  If you are in that area and looking for a rep, just let me know and I will get the two of you in touch!
Second, if you are interested in the new Scentmates, they are already on backorder!!!  Wow... such a popular item!  You can still place your order and they will ship them out when they come in.  They are expected back in stock May 28.  And don't forget to order your fragrance with them!